Sometimes persons are even unwilling to lodge complaints to the CAC.

She [Whitehead] was assured this was a social gathering and not a discussion of individual student complaints.

Candies are not legal tender and cannot be deposited anywhere. Again, a customer must be asked if it is OK to give a candy because of short change.

Consumers have a right to get their correct change.

She should have returned the truck to the vendor and if she ran into problems should have taken the receipt and defective item to the CAC and we would have taken it from there.

We are unaware of any widespread complaints related to crew processing concerns. Because crews have their own lanes [at immigration and customs], oftentimes they move through more expeditiously than other travelers.