Sometimes the bread winner of a family is the offender in a case, and we have to find help for the people who formerly depended on them.

It's really fulfilling to know that I saw people on the worst day of their lives and they leave here smiling.

Sometimes people have been sitting for hours in hospitals or police stations and the first thing we like to do is offer them food or something to drink.

There's summer school, kids getting extra credits, who's going to help them?

Anything that's going to help those kids get across the road safely is a small victory.

There are elements of family all through our unit, so if something happens to one person, we all help out,