That was my challenge as an actress: to be a necessary part of the office without being too aggressive.

You can be powerful without being loud and aggressive.

I guess I was just meant to be a secretary who doesn't take shorthand. I'm a lousy typist, too - 33 words a minute.

Our biggest challenge was encouraging staff to be open-minded about anything that wasn't MS Office. Microsoft has become so dominant and ubiquitous that the default assumption for many people is that everything else is inferior, and that the only way to accomplish work is to do it in the exact way that an MS Office product does it.

I think I am aggressive, I think I am critical when it's necessary.

I wish to be useful, and every kind of service necessary to the public good becomes honorable by being necessary.