That's the little sting, sorry guys.

I'm sorry guys, but that was something that absolutely had to be done. Some things are acceptable, and some things are not. Their performance tonight was not . I know it's late, and I apologize, but they way they ran was just ridiculous.

It may be 'I'm sorry guys, I don't care how you do it, but bring your paper from home,' ... Every department will feel some effect, we just can't tell you how.

Apologizing does not always mean you're wrong and the other person is right. It just means you value your relationship more than your ego.

They don't let trash or debris inside the cab. Everything's been at a real heightened level, a lot more than we've been seeing a year or two ago.

too much ornamentation for the sake of it. The licks got in the way.