The biggest latency in processes is people.

We made the choice, and we made the choice many years ago back in 2002 that Linux would be a primary platform for running these applications.

As you get below 20 employees, IP technology is difficult.

A lot of early firewall products did a lot of damage to voice.

IP Telephony is maturing into the 'value-add' stage. By integrating communications with business applications and processes, companies can create business models that break new ground in customer service and operational effectiveness.

We can provide security for systems currently being used and for those that are added on an incremental basis.