The challenge pushed me as a leader to strive and come out of my comfort zone. We got to meet so many amazing people who work for MTV and actually getting to be in the TRL studio was an incredible experience that I definitely did not take for granted.

Comfort is your biggest trap and coming out of comfort zone your biggest challenge.

I [developed] a little comfort level.

Staff were stuck in a comfort zone and there was a palpable fear of selling. It had come to the point where, if a customer walked into a branch, employees generally considered it cheeky to ask them about their financial needs.

When I signed up for the show, my ultimate goal was being a role model for 13 million readers, but towards the end of the process it became more about the experience that will lead me to be a better role model. When that opportunity comes along I will have gained so much more knowledge and understanding about people and situations that will help me with whatever lies ahead.

If the opportunity presented itself again, I would definitely take it. Even though there were ups and downs it was worth it in the end because I came out learning things about myself, things about others, and [gaining] friendships that I will have forever.