The companies that can quickly adapt their business models, product and service offerings, and industry relationships to meet the industry's changing dynamics will be the ones to succeed in the long run. And with all these changes taking place, the companies that stay too close to their comfort zone will most likely get swamped by the innovators.

Law is a personal service business and building a firm is very much tied to building personal relationships. I spend a good chunk of my time as I travel building and maintaining personal relationships with existing partners and colleagues and developing new relationships with clients and recruits. Lawyers who can work anywhere tend to want to join a firm where they can be successful and where they can have friends and be liked.

It's an ocean liner. You can't turn it rapidly.

That was an interesting point of view, but I still think there will continue to be a market for packaged enterprise software.

He paid a visit there; we have 20 analysts there. And our model there is users per household.

That's preposterous. I would challenge any statement that says our numbers are way off the mark. These areas have high variants in terms of what the numbers will look like.