The dream of the Internet business is to set up the business and just push buttons, ... that is not effective with these people. They want to have an intimate relationship.

We've already built a critical mass for telephone customers very quickly, ... The evidence that we've seen on our Internet site shows that we can grow the business quickly by restricting future customer access to Internet access.

Companies that rely on the Internet for their business models should be contributing to guarantee that the Internet remains stable,

Online auctions, both B2C (business-to-consumer) and B2B, are one of the fastest-growing areas of the Internet,

Nine months ago, we set out to save one billion dollars annually by using our own Internet e-Business applications, ... That billion dollar savings translates to a 10 point improvement in our margin.

The fact is, ... our doors have not exactly been knocked down by companies willing to defend Microsoft's business practices.