The dreams and passions stored within hearts are powerful keys which can unlock a wealth of potential.

When a person starts to talk about their dreams, it's as if something bubbles up from within. Their eyes brighten, their face glows, and you can feel the excitement in their words.

He took the keys to a customer's car, went out but was unable to unlock the car door,

Everyone has the potential to become an encourager. You don't have to be rich. You don't have to be a genius. You don't have to have it all together. All you have to do is care about people and initiate.

A word of encouragement from a teacher to a child can change a life. A word of encouragement from a spouse can save a marriage. A word of encouragement from a leader can inspire a person to reach her potential.

The will to win, the desire to succeed, the urge to reach your full potential... these are the keys that will unlock the door to personal excellence.