The exhaust from gas furnaces can be run through an exhaust flue that can be as narrow as eight inches in diameter.

We've had boilers getting overworked, filters plugged on furnaces, and a gas regulator that went bad on another one.

It's a gas hog. I get about eight miles to the gallon.

Who do I root for? I have to keep it straight and narrow.

I think that they're clearly right to be moving into this business-to-business software solutions area. We're seeing so much activity in that area; a lot of the Y2K spending is moving into commerce-related initiatives, security-related initiatives. It's an area where Microsoft has not been doing so well as they've been trying to get [Windows 2000] out, and Novell needs to position itself strongly from the directory and security infrastructure standpoint.

Users do not want be burdened with having to remember to carry a device like a smart card.