The Field Service Practices Certification program raises the quality of field service work through a set of industry-defined benchmarks and best practices. The program establishes a foundation for on-site services delivery, builds on existing quality processes, and provides a clear focus on measurable results.

Greg Coleman

Quality Service Work

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Sponsors are recognized as service industry leaders and will have the opportunity to drive new standards in world class service delivery.

— Greg Coleman

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We're going to work; we're going to work hard. It's going to be quality work.

— Greg Robinson

He's been visiting with people, first thanking them for all the work they did while he was in public service, and he's listening to people to see what they thought went right and wrong.

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Assuming you have a reasonable phone, the sound quality is better than a landline. We tested the service in customer test groups and had favorable results. We minimized the data feed--it's compressed as much as possible. It even works very well over narrowband.

— Alex Freudmann

Size in a market like California is very important to providing a service that is of high quality and affordable and provide it in the most efficient way.