The greatest challenge of the day is: how to bring about a revolution of the heart.

The greatest challenge of the day is: how to bring about a revolution of the heart, a revolution which has to start with each one of us?

Maintaining a single view of products, customers, locations, and financial accounts is a significant challenge. At its heart, master data management involves changing, consolidating, and rationalizing core processes such as new product introduction or customer (or patient/citizen/supplier) registration and ongoing management. The greatest complexity comes from these business process changes and process integration issues, over and above the data integration requirements.

Well, it's about like getting ready for open-heart surgery. It's quite a challenge. It's not an easy deal.

This is part of a prevention revolution in the medications we have to prevent heart attack and stroke. They're easier to take and have less side effects. This is just the tip of the iceberg. It shows we can do a lot better in the next five to 10 years.

We have all known the long loneliness, and we have found that the answer is community.