The hardship and inconvenience of traveling forces many people out.

We understand what a hardship this was.

When people come to Stepping Stone, they are extremely resistant. We work with that.

We recognize the financial hardship that some people in our community face. Through products like our Secure Plan with Summer Savings, our education efforts around home energy efficiency and our CARE program, we believe that former LITE-UP customers in the Houston-area will have options to help them manage their bills through the hot summer months.

For everyone, it was a challenge. For many people, it was a hardship. They couldn't get to a doctor's appointment, they couldn't get to the office.

It's a hardship for people who have to take a day off from work and aren't compensated.