The hotel industry is committed to fair contract negotiations for our workers in each city. We want to reach agreements that benefit our employees. But the 'Change to Win' campaign and recent leafleting in 60 cities is designed to pressure companies into signing these 'card check neutrality agreements' and deprive our employees of the right to choose for themselves.

We are not against unionization. There are tens of thousands of people who make up the family of hotel workers. Some are union members and some are not, and that's fine with us. But the decision whether or not to join a union is an important one. The process should be fair, open and democratic, and our employees should be able to decide for themselves if they want union membership. It is their job. It is their life. It should be their choice.

If the workers took a notion they could stop all speeding trains; every ship upon the ocean they can tie with mighty chains.

The members find it gross and disgusting that United executives are going to benefit from the workers' sacrifices.

A good night's sleep has become the foundation of selling hotel rooms.

You have to keep up with what your customer wants in the room. You have to have what they have at home, only more so.