The large hub cities take a lot for granted. Wichita does not.

We are just geeks who want to pull the two cities together and pool our resources.

Every airline performed more poorly in baggage handling. The big question is: why?

We're only growing the system now. Unless we fix a few things, we'll probably continue to have poorer and poorer performances as the years go by.

We found that this year, for the second year in a row, airline quality as a whole has gone down across the industry.

Our performance is about as bad as it was then. Unless we fix a few things, we're probably going to continue to have poorer and poorer performance.