The leader follows in front

Good management is better than good income.

The beginning is half of every action

[Jay Leno said the Federal Emergency Management Agency head recently appeared at his doorstep and said,] I'm here for the earthquake damage you had back in '94. ... The Bush administration is getting ready to ignore it.

We want to look at whether these functions such as financial management are core to the agencies' mission, or should they spend money to get data from a shared service provider. We really want people to look at this, and we will work with them as they move forward.

Smart hasn't developed as planned, and it's no secret the two sets of management didn't always see eye to eye