The letter from WASC is part and parcel of a process that we undergo, part of the accreditation process. It's part of their procedures. The letter is not unusual.

We had to undergo a very rigorous process with the measurers.

We are pleased with the WASC letter. It recognizes that we have made significant improvement in certain areas like the relationship with the board of regents.

I don't think it's that strange that a show has sort of a bumpy beginning. It's just part and parcel of the process.

There is a long queue of companies waiting to undergo the same certification process. Then, they can proceed to 'wave 2', covering security and quality-of-service, and when they too are certified, we can expect to see larger numbers of products actually reaching the market.

I didn't have to undergo reconstructive surgery.