The logic is that when you provide schools or any social service to people, they have no choice. They have to take what you give them, because they don't have the money to pay for schools themselves; that's why you provide schools in the first place.

Consumers should be given the widest possible choice of service providers and should be able to switch telephone companies without unwarranted cost or inconvenience.

The choice of offering SMS [Short Messaging Service] and USSD [Unstructured Supplementary Service Data] as the primary interface for our customers, combined with the use of open-source software, allowed FNB to create a cost-effective platform at a fraction of the cost of traditional mobile banking platforms.

Consciously or unconsciously, everyone of us does render some service or another. If we cultivate the habit of doing this service deliberately, our desire for service will steadily grow stronger, and it will make not only for our own happiness, but that of the world at large.

How can I be useful, of what service can I be? There is something inside me, what can it be?

Life's most urgent question is: What are you doing for others?