The major dilemma is that we tend to listen to reply, while all we should do is: listen to understand and feel.

When people talk, listen completely. Most people never listen.

What a laugh, though. To think that one human being could ever really know another. You could get used to each other, get so habituated that you could speak their words right along with them, but you never know why other people said what they said or did what they did, because they never even know themselves. Nobody understands anybody.

We are far more revealing by the questions we ask than the answers we give. Answer briefly to sense where their questions are heading.

Understanding breeds empathy.

Just because I understand does not mean I agree.