The next J.D. Power ratings showed improvement, and the Canton plant targeted the issues brought to light in that survey and worked on those as well.

Hail is dirt particles that water forms on and freezes. The ionic pressure from the cannons keeps it from forming when we've got storms. They go off, and we don't have hail. We've had hail out on the highway in front of the plant, but not at the plant.

There aren't many presses in the world capable of that.

Our medical staff has designed stretches for each of the jobs our people do.

Then it erased it and wrote it again, and did it all day. People loved it.

We don't see any appreciable improvement from what we've already had before us. The good news is that people want to get there.