The other productivity gain is being able to get the right people to the right meetings so decisions can be made more quickly.

We have 13 research sites distributed throughout the world. Videoconferencing lets the biologists collaborate with the chemists and clinicians when they are all located at different sites. [With video] you can see the whole development spectrum and get the appropriate inputs.

The general rule is any nonprofit organization has to have board meetings open.

We have a new story to tell convention planners. Big meetings have always come to Atlanta because it's an easy city to get to and has the infrastructure to hold them. Where we were lacking was in terms of, 'What do I do when I get out of the meeting?' Now we have more to offer.

The 'right to know' is more than the right to attend meetings of all boards and commissions. It extends to the records of government as well, and in this case it covers all public officials, not just those on boards and commissions.

We have had a 30-year period in which the real median wage has grown 9%, while productivity is up 80%. Almost none of that improvement has gone to the majority of the labor force.