The person is a resume, not what's on a piece of paper. Whoever gives advice about resumes in college should be dismissed. Titles don't matter. GPAs don't matter, nor does what school you go to.

I find, in merchandising and design and creative, a business school degree isn't particularly helpful.

My personal opinion about the world is that it's homogenized.

No one has a resume that they are 100% comfortable with, nor does anyone have a life that they are 100% comfortable with.

If you don't care about the lapel or the buttons or the fit, then you are doing a disservice to the consumer. We're all inside the tunnel, speaking the language of business, but we need to speak the language of customers.

I don't size up their grades or their board scores. Because in America today, that's just an advantage certain people have. I size up the give and take, the speed of thinking, what I perceive as ambition. I say, 'Tell me about your high school jobs.' And I love people who worked in coffee shops who were waiters and waitresses.