The public expectation is changing. It is expected as an entitlement that we provide that care.

There's a certain expectation, and I demand that things be done a certain way. Little things make a big difference.

The reality is that that child lives with us for 6 1/2 hours a day. The reality is, societal changes have created new problems. It has landed in our lap and we must deal with it.

We have to take that child's lunch, look at it and work the carbohydrates through a formula. Some principals are even having to do that.

You're spending taxpayer dollars, so a reasonable degree of transparency is required. But if someone has an expectation that you would have the same efficiencies as in a private sector supply chain, that's probably not going to happen, because private sector doesn't have to worry about transparency. When it's taxpayer money, additional steps are required.

If it's the expectation, why punish them?