The purpose of the software is to manage what can't be managed well otherwise. That implies a certain level of complexity.

Within a month, Ray was putting his thoughts on software-as-services on paper.

I think it's a reasonable model. It eliminates flakiness of patching and upgrading software.

We like the educational sector. We like select software companies. We like publishing. We like companies that are sort of defensive. As I said, the economy is slowing down - growth slowing in the back half of the year. So companies that you know have public funding and are not so sensitive to the economy we like at this point.

Our new Access connections software lets [users] identify and switch seamlessly to the best network connection available.

As far as we can tell, technology spending for enterprise hardware and software remains very soft and does not appear to be improving.