The UK could face a digital winter of discontent during the run-up to the next general election.

The solution is to limit public sector ambition to that which can be reliably delivered given the human beings available and rebuild the available UK skills base, including user management and information systems - because technology is rarely the problem.

If firms were training people in the higher-value management skills, it would not be quite so bad, but we are not.

This makes updating workforce skills particularly important. People really need to have their skills fine-tuned to have skills that are in demand and match those available overseas.

Content makes poor men rich; Discontent makes rich men poor.

Discontent is the seed of ethics