The volume of business that UPS does is enormous. None of us has that kind of capacity waiting for [a strike] to happen.

We have many customers who split their business, and we are very, very busy.

Small business owners really make America go, ... If it weren't for us supplying people with jobs, America would be in trouble, because there are much more small business owners than there are big business owners. With America coming back, as far as people having more money to spend, that is due to the success of small business owners.

FedEx is not going to go out and rent more airplanes.

Making bad business decisions is one thing, but hiding or covering up bad decisions is another,

The outlook for our business looks good going into the fourth quarter.