There has to be a willingness to constantly accept critical feedback and rapidly iterate to make things better.

My friends and the people I know understand that I'm going to ask them what they're doing, how they're dating, who they're dating, where they're going and what they're doing. I'm constantly asking those questions and making sure I'm in touch with the customer.

One thing matters more than anything else for a dating product, and that is the quantity and quality of the people who use the product. It's really freaking hard to get critical mass.

We're constantly getting feedback. We're making this better for our members.

About 10,000 people a day go on first dates from Match... We're trying to celebrate that, bring those success stories to the forefront and make it even easier in our product to meet up at Starbucks.

We've learned a bunch of things; when you send a message to people, keep those messages short. Imagine walking up to a girl in a bar and going into a four-minute speech about how great you are. No one wants to hear that.