There is going to be a survey on what they expect and [the] quality of advising they're getting.

Some have caseloads of thousands, others hundreds, so that affects what they are able to do, but they should be available at specific times at least.

There were a lot of ideas, maybe even some we had not considered. It was good to get that feedback.

The right of all of our citizens to enjoy fair and equal access to housing opportunities is guaranteed by our laws. The U.S. Department of Justice is committed to fiercely protecting those rights in order to ensure the quality of life all Americans deserve.

Quality takes time and reduces quantity, so it makes you, in a sense, less efficient. The efficiency-optimized organization recognizes quality as its enemy. That's why many corporate Quality Programs are really Quality Reduction Programs in disguise.

I don't have a gardener, because I enjoy pulling weeds. It's hard to explain, but there is something fulfilling about pulling out a weed and knowing that you got all the roots.