There is much more flexibility to work from home today.

The economy and the budget were in much worse shape than today.

It's just so much better than being at school sometimes where you're just so busy with work and somebody yelling at you if you did something wrong, it's just great to come out and have fun.

The only way to work with start-up companies is to give them absolute flexibility to do whatever they want. A start-up will have a business plan that will change many times over the first few years of their lives. If we have restrictions over what they can do with their technology, we're not going to be able to play in this game.

Companies today cannot afford to ignore the issue of work/life balance. Providing employees the flexibility to address personal commitments, without compromising the needs of the business, can make the difference between a good working environment and a great one.

Carriers have a lot more flexibility today in their choices to buy or customize technology to transform their operations.