There's no 'Chutes and Ladders' in life.

I think it's important that everyone understands that there's no real prescription to having an awesome life.

A great mantra to have, whether you're breaking up with your boyfriend or you lose your job, or something changes that you didn't anticipate - which is a fact of life, and very much a fact of running a business - is: 'I was OK before this, I will be OK after this.'

A lot of people in my generation don't seem to get that you have to work your way up. I don't care if filing invoices is beneath you. If you don't do it, who do you think is going to? Your boss? Nope. That's why she hired you.

There are a lot of parents who've come to me and said about their daughters, 'Oh my God, she's 21, she's totally flailing. Your story gives me hope.' I put my mom through that.

EBay gave me the framework to discover I was an e-commerce entrepreneur. I touched everything, from shipping to logistics.