There's a tremendous move toward green sustainability. There are going to be tremendous new business opportunities.

It will be integrating everything, doing e-commerce, planning a business strategy -- all before you have your cup of coffee in the morning.

The central issue is that they will not change fast enough to meet customer needs. Customers will either reward or punish you for how you create values such as cyber service.

The central issue is that they will not change fast enough to meet customer needs, ... Customers will either reward or punish you for how you create values such as cyber service.

IT is the strategic weapon for the battle of the customer.

Technology is changing at warp speed. If you were to disappear and come back after 90 days, the Net would have doubled, bandwidth would have increased by a third, and there would be a half a dozen innovations you would have missed.