There's huge demand out there.

If we're such a great employer, why aren't we facing the reality of the hard questions and the poor ratings that come in some of the employee surveys? We make a sport, it seems, of paying consultants a lot of money, bringing them in, baiting them, laughing at them and then kicking them out.

Fannie Mae is a different company than a year ago. We have been humbled, even embarrassed. Despite the changes and progress we have begun to make, we also recognize that we have much, much more to do.

That's the biggest criticism you could have.

I don't usually recycle my cans and stuff because it is too much of a hassle; there aren't really any places to do so.

We cover 80 percent of the cost for single employees.