These are factors that all improve productivity.

Making reforms is easy on the pages of a newspaper, but it is not so easy to do in the parliament.

Because of the lack of interoperability, we can lose billions of dollars in productivity,

When we truly need to do is often what we most feel like avoiding.

You don't actually do a project; you can only do action steps related to it. When enough of the right action steps have been taken, some situation will have been created that matches your initial picture of the outcome closely enough that you can call it "done.

Simplicity boils down to two steps: Identify the essential. Eliminate the rest.