They are actually providing the service; we just provided them the location.

If you weren't a ticketed passenger, you couldn't get even … a sandwich or cup of coffee.

They don't have the ability to do a full restaurant, but at least you can get a cup of coffee, doughnut or Danish.

They were pushing hard trying to catch that Christmas travel crowd.

If you weren't a ticketed passenger, you couldn't get even … a sandwich or cup of coffee.

All of the carriers are racing toward providing more and different services – location services, concierge services – and the core service that most people seem to want – to communicate by voice – is being neglected.