They want to make sure everything is how they would like to see it.

They want aircraft checked. It's a mechanical issue, they want to make sure the equipment is good.

We are saddened and surprised by this news. Ron was an exceptional friend and pilot who flew a great many successful missions. We still miss him dearly.

Rather than rush through with the inspection, to get the planes up right away faster, that they should take their time carefully.

You're dealing with human frailty, people are nervous, I don't blame them. And we're trying basically to accommodate their desires.

I want to get to that comfort zone where people feel comfortable again, without any difficulty flying.