They're like pit bulls. They will follow through to the end.

That is where Star Office comes in. It is compatible with Microsoft Office and beyond that a company can save on the cost of the NT license and the Office desktop license.

Based on user feedback so far, people that have tried it, love it.

Never say never. I don't think we will know until we know.

We still think that the deal will go to a vote regardless of the outcome from Packard Foundation.

Any individual who touches a Northwest aircraft will be fully trained in the Northwest maintenance program. Some were furloughed from other airlines. Some are from vendors that already work on Northwest equipment. ... We recruited from a rather large pool the best we could get. They're certainly not off the street.