They're saying they don't know how to respond . They haven't done the research the kids have done on this.

I think we're definitely getting cool. We used to see research from Asia (about Motorola phones) saying things like, 'It's like some Cadillac that nobody wants.' Now we see research that it's seen as very innovative and cool.

There's a lot of research that shows the exact opposite of what they are saying.

Fluorescent works on a flicker that goes on 50 to 60 times a second. Recent research has discovered that the eye-brain connection can see 50 to 80 times a second, so on a subconscious level the brain is seeing that flicker, which explains why people who work in these fluorescent-lit offices have headaches or eyestrain by the end of the day.

The big questions have to do with moral development because there is not much research,

Essentially what the research that is being done right now on this is saying is that there is not a statistically significant difference in how facilities managers prepare in large markets and small markets for potential security issues. What that tells me is we've either got one of two problems - either everybody is doing a really bad job, or security is not being taken very seriously.