This feels particularly good. It reaffirms the confidence I have in people.

People are smart, good and surprise me with the way they use our site.

This is a mistake. eBay bad and robotic, Craig's List human and good. And now on the way to selling out.

I had a confidence about it. That's because of the people around me, and I felt good about it. But I knew positively on Monday. I was in [the US city of] Baltimore and I got the phone call.

Right now, the biggest shared value that I can think of is that you should treat others the way you want to be treated, and just have some good sense about what matters to you.

Our sites are run by the people who use them. We just pretty much provide the infrastructure.