This has gone all smoother than we ever could have expected, and we owe that to Ignacio,

I understand that forgiveness does not come cheaply. It's something that comes from the heart. And I can just ask the people that were involved directly and indirectly, and were affected by this case, to consider forgiving me.

I'm awful sorry he's dead.

As a place of some resources we had a responsibility to reach out to those who were affected by Hurricane Katrina.

We plan to speak to as many customers as possible. We do have a plan to communicate as soon as possible.

Everybody, of course, would rather be skating and building it like they were before, but now it's for the long term.