This is a huge expenditure for organizations.

We can stand up and tell people they ought to be keeping up-to-date with patches, but in the real world, that's not particularly useful advice. There are just so many of them.

This isn't a security story. This is really a story about how the music industry is dealing with its former reluctance to work with the Internet.

The important thing here is that if these people feel they were victimized [by shopping at Egghead.com] they will not patronize Egghead again, no matter what happens.

Good luck. This is fundamentally not going to be used in something that any of the contributors to this would ever [receive] any benefit or gain from.

When you look at the whole financial literacy landscape, all of the companies, organizations and associations involved in AWARE have a long history of educating consumers about auto financing and are doing a great job. But we felt there was still room for a collaborative and collective effort like ours on an industry-wide level to augment what they're doing individually.