This is an informational picket. It is not impacting our operations, and we don't expect that it will.

Canada's official languages program is arguably the most successful affirmative action program in history.

This is informational picketing only and is not causing any disturbance to our service.

The recovery plan does foresee a return to profitability and some upsides for the employees through profit sharing and stock options. What the unions asked was, 'What if the company becomes wildly profitable, beyond any projection.' We said that's a legitimate issue. That [return to investment grade debt] would signify things are very different than they are today, performing well above plan.

The fear I had was Rita would be the knockout punch to a city that still had its heart and soul.

They're not at that stage yet. ... The time will come.