This is not normal for an operator to have so many incidents in such a short amount of time.

The whole experience is rising to the challenge every time. You never know what might happen. You might be talking to the future world champion.

We do not know this tour operator. We've never dealt with this tour operator before.

Our summer was a bit slower than normal, but after Monday and Tuesday of last week, we're not really down at all.

Such incidents should not be shown until after the 9 p.m. watershed, and preferably not at all. It's making it more difficult to help our young children grow up.

Because it is my second season with the team, no time has been wasted in getting to know the people I'm working with. I am aware of what the team is capable of and how the organisation works, and they are familiar with what makes me tick.