This may sound trite, but bad things happen to good people, and when you're facing terrorism, natural disaster, you can have every wonderful plan in place, but I am a realist.

If you have a major disaster involving hundreds of thousands, or in this case millions of people, whether it be a natural disaster or an act of terrorism, the first 72 hours are going to be totally chaotic no matter what you plan to do.

I think good things happen to good people.

Good things happen when you meet strangers.

When you think positive, good things happen.

If you put enough smart people together in one space, good things happen.