This move completes our transition from a communications services business to a financial services business.

I'm starting my 25th year in business here. I have seen many, many, many changes. We are certainly seeing an acceleration of those changes.

It was a hard decision. It was so much a part of our legacy. But the Internet cut into the business.

It was a difficult decision. Clearly the telegram is very much a part of our heritage, but in the age of faxes, phone, and e-mail, it's not hard to see how the telegram is less used.

For those travelers lucky enough to fly business or first class, beware of the feeding frenzy.

I'm nervous. But when we step on the court, it's down to business.