This was not an unexpected situation. We don't know if there's another (anthrax-tainted) letter.

This does not mean they have anthrax,

The process of what happened and how it happened was very troubling, and I think it tainted the whole situation.

It's kind of a foster-mother or surrogate-mother [situation]. Not that she'll nurse them or anything. But just show them what they are, not a human or dog or something.

Pro was excited about the letter, ... Was it unexpected? Probably. When his dad came in the room he said 'Dad, I got a letter from one of my buddies.'

It's not as if Southwest's situation at Love Field has suddenly changed – it's always been one of their smaller stations.