Time to improve is limited. The clock is always on and doesn't care if you don't feel like it. Someone else does and they're passing you by.

Mental toughness is many things and rather difficult to explain. Its qualities are sacrifice and self-denial. Also, most importantly, it is combined with a perfectly disciplined will that refuses to give in. It’s a state of mind – you could call it ‘character in action.’

I'm a great believer in the character of a club. To me, character has a lot to do with how you compete. That creates urgency and toughness. That elevates the talent that you have.

We have a lot of character, and we pride ourselves on our toughness. I'm not worried about our ability to bounce back.

In terms of instilling the values of mental toughness and work ethic, discipline is the gift that keeps on giving.

My father believed in toughness, honesty, politeness and being on time. All very important lessons.