Visionary CEOs are product- and business-model-centric and extremely customer focused.

Visionary CEOs are not 'just' great at assuring world-class execution of a tested and successful business model: they are also world-class innovators.

Visionary CEOs don't need someone else to demo the company's key products for them. They deeply understand products, and they have their own coherent and consistent vision of where the industry/business models and customers are today, and where they need to take the company.

Face-to-face customer feedback refines or validates every component of the startup's business model, not just the product itself.

Skunk works were emblematic of corporate structures that focused on execution and devalued innovation.

We will ensure that associates continue to possess unsurpassed product knowledge and maintain their dedication to customer service and respect for their colleagues and for the communities in which they work and live.