Warren is always coming out with new ideas. He is always at the bakery trying out new things. He will put something together and our staff will get to taste it. But every staff member is encouraged to come up with new ideas.

Due to the restriction in our lease, we are unable to incorporate indoor seating in our Silver Spring outlet, but many of our customers don't mind standing around the counter area to eat their cakes. On the other hand, we have customers who want to carry out.

Most of our ideas, at some point along the spectrum, will fail. So we're always trying to innovate the way we do what we do: to do the best science possible - because that's non-negotiable - but to do it better, faster and more cost-effectively. So innovation is built into every single thing the discovery scientists do.

We are both brand new coaches. We're trying to be consistent but implement new ideas.

We're trying to absorb any good ideas that anyone (has).

I put the ball on the ground at the end trying to make a play. You've just got to hold onto it when they tackle you and not worry about trying to make a big play and getting the extra yards.