We are a 24-hour department. If you see something amiss, report it immediately. Timing is very important,

Families entrust the elderly to these facilities for 24-7 care. When the care is neglectful and that leads to all this suffering and problems, the family feels betrayed.

These stations are occupied with personnel 24 hours a day, and if you have mixed genders on the force, you can see where things could get crowded. It's one thing when you have only guys in a station, but when males and females are in the same structure, it can get dicey.

I believe in my heart of hearts that we're very close to a resolution. If not 24, certainly 48 hours.

I went down the street to the 24-hour grocery. When I got there, the guy was locking the front door. I said, "Hey, the sign says you're open 24 hours." He said, "Yes, but not in a row."

Unfortunately, clinically depressed. I've been told that, because I've just been at this too long, 24 years arguing to get Congress to keep its word. I'm really getting to the point where I'm taking on people even in my own party that do things that I don't think is fair. You get to that point where you're challenging your colleagues -- that's not exactly good. I really am very, very disturbed.