We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.

We can say with certainty - or 90% probability - that the new industries that are about to be born will have nothing to do with information.

The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications.

Time is the scarcest resource and unless it is managed nothing else can be managed.

Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands.

The only thing we know about the future is that it will be different.